Integrated Health Hawaii Care Coordination Program

SERVICES INCLUDE

BENEFITS

Consultation
(Free)

• Patient review of information
• Screening for needs
• Patient education on CC services

• Identify patient needs
• Provide guidance

Care Coordination
(Depends on Insurance)

• Biopsychosocial
• Behavioral health screeners (e.g., depression, anxiety, patient engagement)
• Finding an appointment with a preferred provider that takes their insurance.
• Connection to behavioral health specialists
• Medication management
• Appointment management
• Education on services available
• Navigation of financial, legal, and social support services

• Reduction in depressive and mental health symptoms
• Reduced self-harm behaviors
• Reduced ER visits
• Improved engagement in work and school
• Develop better medication management strategies
• Finding resources and services needed effectively.
• Communicate with PCP

Insurance

Free Consultation

Care Coordination

Notes

Pacific Healthcare (PHC)

HMSA HMO

(PHC)

✔

✔ FREE

All Other Insurances

(NON-PHC)

Commercial Insurances
(HMSA PPO, HMAA, Tricare, UHA, etc.)

✔

$

Out-of-pocket monthly fee

Medicaid | Medicare

✔

$

Out-of-pocket monthly fee

Option to transition to insurance-provided care coordination services (ie. Carelon) after consultation (if applicable)